Shipping & Returns
Section 1: Online Returns
You can return any item purchased on www.lhommedelheure.com within 14 days of the delivery date.
Make sure the merchandise you return is in its original condition with tags attached, and packaging included, otherwise we will be unable to accept your return and issue a refund.
Please contact customer service at email@example.com for a pre-paid return label to be sent to you via email.
If you prefer to use your own courier, please send returns to:
648 Hwy 279
Fayetteville, Ga 30214
Please note that if you do not use our return label, L’homme de L’heure is not responsible for any theft or loss during transport; therefore, we suggest you choose a trackable shipping service.
Once your package reaches the warehouse, please allow 3 to 7 business days (depending on peak times) for your return to be processed. If your return does not meet the conditions listed, the package will be sent back to you. When your return has been accepted, you will receive a confirmation email and your refund will be issued, less applicable shipping or restocking fees.
Section 2: Refunds
Once your return has been accepted, we will immediately request reimbursement and send you a confirmation email.
The time needed to process your refund may vary based on the payment method used:
credit card: our bank will reimburse you within 7 business days of the return acceptance confirmation email. the time it takes to restore the credit back to your account depends on the credit card issuer.
paypal: you will see the refund in your paypal account within 24 hours of the return confirmation email.